The Future of Shopping - Harvard Business Review

The Future of Shopping - Harvard Business Review

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The Future of Shopping - Harvard Business Review

The responses come quickly: three thumbs down. ... But with faster inventory turns and no physical store assets, Amazon's return on invested capital is more than ...

Looking to the Future of Air Travel - Harvard Business Review

4 May 2020 ... Harvard Business Review sat down to discuss the challenges (and ... Dan McKone: True, this is not a “black swan” in the classic sense of the ...

The Future of Performance Reviews - Harvard Business Review

When Brian Jensen told his audience of HR executives that Colorcon wasn't bothering ... as we will discuss, it is being driven by business needs, not imposed by HR. ... for corporate leaders—a change that trickled down to frontline managers and ... But more and more firms began questioning how useful it was to compare ...

Global Business Speaks English - Harvard Business Review

Ready or not, English is now the global language of business. ... OK. Close Modal Dialog. Caption Settings Dialog. Beginning of dialog window. ... The media instantly picked up the story, and corporate Japan reacted with fascination and disdain. ... that when meetings reverted into German his ability to contribute was cut off.

Is Business Bluffing Ethical? - Harvard Business Review

Everyone from the judge down takes it for granted that the job of the ... He was not sure whether his interest in Playboy would be held against him, but he had a ...

Hbr.org - Is Harvard Business Review Down Right Now?

If no bar is displayed for a specific time it means that the service was down and the site was offline. Service Status History. Date, Time, Ping Time, Date, Time, Ping ...

CRM Done Right - Harvard Business Review

CRM is not a tool for buffing a company's performance at the edges; it should be ... to get even basic information on a customer's order history and credit status.

Do You Really Want to Be an eBay? - Harvard Business Review

Should they operate as multisided platforms (like eBay), connecting buyers and ... the early 2000s to create an eBay-style marketplace for patents have been shut down, ... That strategy would not have worked if iTunes had been closer to the ...

The Latest - Harvard Business Review

Breaking Down Bureaucracy and Building Up Workers · Organizational structure Audio ... Jeff Gothelf. You're not done growing. Save; Share; August 18, 2020 ...

Don't Just Do Something, Stand There! - Harvard Business Review

AIBO's lack of obedience was an idiosyncratic display of “attitude.” ... about whether AIBO should do something or not,” one Sony manager told me. ... The strategy boils down to knowing the difference between what the product is and what ...

Permissions - Harvard Business Review

If there are no translation restrictions on the requested Case(s), the HBS ... accessible only to students in the course, and taken down at the end of the course.

The Truth About CSR - Harvard Business Review

To do so, they must reduce or eliminate initiatives that do not address an ... to CSR strategy development, one top down and the other largely bottom up.

How to Keep Your Top Talent - Harvard Business Review

One-quarter of the highest-potential people in your company intend to jump ship within the year. Here's what ... One in three admits to not putting all his effort into his job. One in five ... Mistake 3: Delegating Down the Management of Top Talent.

What's So New About the New Economy? - Harvard Business Review

The ultimate paradox of the new economy may be that it is not so new after all. ... by a new generation of integrated steelmakers in Japan and other parts of the ... and their intended contribution to their fellow workers—up, down, and sideways.

What's Your One Big Theme? - Harvard Business Review

13 Oct 2011 ... But here's the problem with development plans: They're overwhelming and ... This year was not easy but, thank God, It's been good. I recently ...

When You've Got to Cut Costs—Now - Harvard Business Review

... (two dollars per pizza, or 40% of net sales, or 110% of direct product costs). ... The lessons we've gleaned may not solve your entire problem, but they should give ... Unless cost cutting is new to the company, you've already done away with ... Soon, a new crane appeared in the factory with its name painted on the side: ...

The Truth About Blockchain - Harvard Business Review

Contracts, transactions, and the records of them are among the defining ... That's because blockchain is not a “disruptive” technology, which can attack a ... Instead a series of intermediaries act as guarantors of assets as the record of the ... Financial services companies are already well down the road to blockchain adoption.

Off-Sites That Work - Harvard Business Review

The top team's annual strategic off-site differs from all other meetings in its ... that the off-site, other than featuring a golf outing, is just another meeting. It's not. ... But when you can cite, say, the cash cycle at Dell from the reading, you can really ...

Big Shoes to Fill - Harvard Business Review

She ordered a small Caesar salad and a glass of Diet Coke as she settled down to talk with Teddy, who was fairly dismissive of the Henderson report. “There's no ...

The Neuroscience of Trust - Harvard Business Review

by; Paul J. Zak ... We also found that they did not take excessive risks in a gambling task, so the increase in trust was not due to neural disinhibition. ... Plant leaders kick off the ceremony by reading the nominating letters about the winner's ...

To Keep Your Customers, Keep It Simple - Harvard Business Review

Brand A's search engine strategy is to pick up any consumers who are ... In demanding ever more attention from overloaded consumers, brands ultimately lead them down unnecessarily confusing purchase paths. ... Often what a consumer needs is not a flashy interactive experience on a ... HBR.ORG Customer Assistance.

Why Bcc'ing the Boss Is a Bad Practice - Harvard Business Review

7 Sep 2018 ... The Cc and Bcc functions can corrode trust and cloud intentions. ... With this study, we hoped to understand when people do not view the use of Bcc as ... the option of forwarding the email after it has been sent off to other recipients. ... She obtained an MSc from the Open University (the Netherlands) and ...

A Country Is Not a Company - Harvard Business Review

I am not claiming that business-people are stupid or that economists are ... harm when they try to formalize what they do, to write it down as a set of principles.

Emotion and the Art of Negotiation - Harvard Business Review

Some of the negotiators who did not get the secret instructions react by trying to ... So in most cases, tamping down any anger you feel—and limiting the anger ... a poor deal: “I lost because of emotion, which I always thought was a weakness, ...

Don't Overwork Your Brain - Harvard Business Review

27 Oct 2009 ... It's possible that the results reflect fewer outside interests among people who work long hours. ... The effect is small, and probably preventable. ... If work is grinding you down, interfering with sleep, and forcing you to push aside fun, paying attention now to ... Shrinking your work week may not be an option.

Are You Solving the Right Problems? - Harvard Business Review

What they struggle with, it turns out, is not solving problems but figuring out what ... The new program brought that cost down to about $60 while keeping shelter ...

Why China Can't Innovate - Harvard Business Review

“Most Chinese start-ups are not founded by designers or artists, but by engineers ... A look at how innovation is happening in China—from the top down, from the bottom ... Having tailored its product, organization, and processes to the needs of China's patchwork of regional markets, Baidu now ... ORG Customer Assistance.

Should You Go to Graduate School? - Harvard Business Review

7 Jan 2020 ... ... required to pursue a graduate education will actually pay off or not? ... For some grad school programs the ROI is clear, but there's a great ...

How Netflix Reinvented HR - Harvard Business Review

But we were surprised that an unadorned set of 127 slides—no music, no ... People find the Netflix approach to talent and culture compelling for a few reasons. ... So I sat down with Laura and explained the situation—and said that in light of ...

Cultural Intelligence - Harvard Business Review

Taxonomists pinned down the scientific definition of the family Acrididae more ... native culture may be the most alien when they enter a culture not their own.

How to Deal with a Mean Colleague - Harvard Business Review

16 Oct 2014 ... When a colleague is mean to you, it can be hard to know how to respond. ... If it's a bully, it can be difficult — if not impossible — to get the person to ... And once he saw that she wasn't willing to take his abuse, he stood down.

How to Say No to Taking on More Work - Harvard Business Review

29 Dec 2015 ... For most of us, saying no doesn't come naturally. You feel lousy disappointing a colleague, guilty about turning down your boss, and anxious ...

The Making of an Expert - Harvard Business Review

It's not only assumptions about gender differences in expertise that have started to ... The tasting suggested that the alleged wine experts were no more accurate in ... Sit down and write your own speech, and then compare his actual speech with ... Edward T. Cokely ([email protected]) is a postdoctoral research ...

The Trouble with CMOs - Harvard Business Review

Of course, not all CMO positions should be the same. Companies ... have been nailed down, the CEO needs to define how the CMO's success will be measured.

The End of Corporate Imperialism - Harvard Business Review

Not only will it unlock new sources of revenue, it will also force big companies to ... example, can slow down and even reverse trends toward more open markets.

Are You Solving the Right Problem? - Harvard Business Review

How many times have you seen a project go down one path only to realize in hindsight that it should have gone down another? How many ... (To read the institute's full problem statement, visit hbr.org/problem-statement1.) Here are some ...

Emerging from the Crisis - Harvard Business Review

Its aim is not to predict the future but rather to make it possible to imagine ... At Medtronic, we've broken this crisis down into three phases—the shutdown, the ...

How to Tell Your Story on LinkedIn - Harvard Business Review

14 Apr 2020 ... No matter how great you are in a role, if you can't articulate your value, ... In my work as a career coach, I help mid-career women get hired, promoted, and ... or two that speak to you and break down what's working and not working about ... This worked for my client Kiko when she moved from an operator to ...

The Big Lie of Strategic Planning - Harvard Business Review

A detailed plan may be comforting, but it's not a strategy. ... From the January–February 2014 Issue ... In fact, if you are entirely comfortable with your strategy, there's a strong chance it isn't ... Until they accept this, they will get planning instead of strategy—and lots of excuses down the line about ... ORG Customer Assistance.

When, Where, and How to Test Market - Harvard Business Review

Test marketing enables the company to minimize losses but not to maximize ... The source of sale is important in indicating the future level of settled-down sale.

How Levi's Became Cool Again - Harvard Business Review

The CEO of Levi Strauss on Leading an Iconic Brand Back to Growth ... them my questions beforehand: What are three things we should not change? ... and then narrows down to how the customer uses the product and views the category.

The Founder's Dilemma - Harvard Business Review

Four out of five entrepreneurs, my research shows, are forced to step down ... Saying that he “was not going to hand the company over to someone else,” the ...

Know Your Customers' “Jobs to Be Done” - Harvard Business Review

Not if you understand why customers make the choices they do. ... It's not the same as walking down the aisle in the toy store and picking a Barbie off the shelf.'”.

The Right Way to Manage Expats - Harvard Business Review

Further, once expats are in place, executives back home usually are not inclined to ... As a result, they often get bogged down in the administrative minutiae of ...

What Will It Take to Stop Coronavirus? - Harvard Business Review

28 Jan 2020 ... With no vaccine or treatment, the most effective way to stop 2019-nCoV's spread is to limit transmission by identifying infected individuals as ...

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