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Just be careful not to ask too many questions. We've seen consumers' response rates go down when answering surveys becomes a burden.
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Get help, more information or see our FAQs on our free surveys, membership or rewards. Find customer support for e-Rewards members.
A dozen interviews can be more useful than thousands of responses to a questionnaire. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely to provide strategic insight. Talking to
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