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Technical help | ScotlandsPeople

If you are having technical issues, here are some tips about getting the best from the site. What we are working on. If you have an issue to report, check if it is part ...

Timelines | ScotlandsPeople

Select 'Timelines' from the drop-down list via the 'My Account' button. Account log in dropdown list with timelines option highlighted. Click 'Create new timeline'.

Contacting us | ScotlandsPeople

Complete the other fields and select a category from the drop-down list that best ... Please note that ScotlandsPeople is not open at weekends or public holidays.

Trouble Logging In? | ScotlandsPeople

If you did not have an email address then you will need to register an account and contact us with details of your old account. We will then merge the contents of ...

Search tips | ScotlandsPeople

Tips and guides for effectively searching ScotlandsPeople for the records you need. ... the page. Search tips are not visible until you start to enter data in a field. But they are activated when you select a search box or an item in a drop down list.

Sorting and filtering search results | ScotlandsPeople

You can improve the effectiveness of your searching by sorting and filtering results ... The researcher is not sure how the surname might be spellt (as the surname ... in the gender check-boxes and 'Ayrshire' from the drop down list of counties.

Statutory register of deaths - Guides | ScotlandsPeople

The statutory register of deaths dates from 1 January 1855 when compulsory, civil ... Gender; Year range - records are indexed by year of registration not year of ... Registration district - the drop-down menu displays all districts in Scotland ...

Statutory register of births - Guides | ScotlandsPeople

Entries in the Adopted Children's Register are not included. ... Registration district - the drop-down menu displays all districts in Scotland unless a county or city ...

Is it down only for you? Check these instructions
  • Use another browser. Check if the pages present the same problem with Internet Explorer, or another browser (Chrome, Firefox, Safari). If the problem also occurs, perform the following actions.
  • Use the IP address of website. Every Web site has a unique IP address. If the website you are attempting to visit contains the colon sign followed by a number in your address (for example, http://website.com:23 ), try removing that part ( http://website.com ) or replace it with 80 (http://website.com:80 ). If this does not work, you may not have given a correct address.
  • Check DNS cache validity. DNS is the service that converts the website's domain name into an IP address that web browser can use to connect to that site. That information is stored in your device's DNS cache to improve speed. However, if the information stored is corrupt or the website has changed its IP address, the browser may redirect you to another server.
  • Maybe website blocked you. Validate that the team administrator does not block these types of pages. In case if not, confirm what type of proxy settings you have to access the pages. To access it in Vista or Windows 7, click Start, type internet options, and press ENTER. In XP, select Start, then Run, type inetcpl.cpl, and press ENTER. Once you're there, click the Security tab, then the Restricted sites icon, followed by the Sites button. If the site's on this list, remove it. Then click the Privacy tab, and, again, the Sites button. Remove the URL if it's there.
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