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Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.
They are satisfied with your service but not happy enough to be considered promoters. Detractors respond with a score of 0 to 6. These are unhappy customers ...
Your NPS program should reflect the sentiment of your most important customers and grow with your business. If you're not getting as much actionable feedback ...
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Student Members and members of the Institution's Academic Community can download the series for free at: www.istructe.org/essential-knowledge ...
Student Members and members of the Institution's Academic Community can download the series for free at: www.istructe.org/essential-knowledge ...
Student Members and members of the Institution's Academic Community can download the series for free. Additional information. Format: PDF.
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... the Net Promoter Score, or NPS, the only proven leading indicator of business growth, and you're on your way. Download our ebook for an in-depth overview.
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